Privacy policy

Introduction

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or use our services. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information: When you purchase something from our store, we collect the personal information you give us such as your name, address, and email address.

Payment Information: When you provide us with your payment details, we do not store credit card information. All payment information is processed through secure third-party payment processors.

Device Information: When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Cookies: We use cookies to maintain your session and preferences, track your activities on our website, and analyze website traffic. You can disable cookies through your browser settings, but this may affect the functionality of our website.

How We Use Your Information

Order Processing: We use your personal and payment information to process your orders and provide you with our products and services.

Customer Service: Your contact information is used to communicate with you regarding your purchases, respond to inquiries, and provide support.

Marketing: With your permission, we may send you emails about our store, new products, and other updates. You can opt out of marketing communications at any time.

Analytics: We use device and usage information to improve our website’s functionality and user experience.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as necessary to provide our services. This includes trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Your Rights

You have the right to access, correct, update, or delete your personal information. You also have the right to withdraw your consent to the processing of your data at any time, subject to legal or contractual restrictions.

For EU residents, this includes additional rights under the General Data Protection Regulation (GDPR):

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You can request that we delete your personal data, under certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: You can request that we transfer your personal data to another organization, or directly to you, under certain conditions.
  • Right to Object: You can object to our processing of your personal data, under certain conditions.

For Swiss residents, this includes similar rights under the Federal Act on Data Protection (FADP).

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

  • Email: sublimelashesswitzerland@gmail.com